17 Jan

Aeromexico Airways Pet Travel Policy

Headquartered in Mexico, the Airways of Mexico, better known as Aeromexico, have been soaring the skies for 88 years now. Aside from humans, they also allow pets to travel on a plane. Given you fulfil the requirements, your pet can fly alongside you, whether in the cabin or as checked in baggage.

Aeromexico Offers Two Ways of Flying with Your Pet:

  • Pets in the Cabin (PETC)
  • Checked in Pet (AVIH)

Pets in the Cabin (PETC)

Pets will be accepted on board on the following conditions:

  • Only cats and dogs are allowed in the cabin.
  • You must be at check-in 2 hours prior to the departure of the flight with the animal.
  • The maximum weight allowed for the pet is 9 kg including the carrier or container weight.
  • You can only fly with your pet in the cabin on flights with a maximum duration of 6 hours.
  • Pets must be at least 8 weeks old.
  • Breastfeeding animals and young animals will not be accepted.
  • Pets in veterinary treatment will not be accepted.

Number Of Pets Allowed On-Board (By Aircraft)

Aircraft Number of Pets Allowed in cabin
E-190 3
737-700 and 737-800 6
737-800 Uniclass aircraft, Premier Light (J16/156) 6
787-8, 787-9, 737-MAX-8, 737-MAX-9 4

Boarding the Flight:

  • Your pet must remain in their carrier or container before boarding, when entering the aircraft, and throughout the flight. The container must possess the Pet in the Cabin (PETC) label, which will be fitted at check-in counters.
  • Access to Salon Premier lounges will be allowed as long as the pet remains in its container and the passenger is in charge of its 

While Flying:

  • The pet flies at the expense of the client
  • The pet must travel on the same flight as its owner.
  • Only one pet per passenger is allowed.
  • No food or fluids can be given to the pet onboard the plane.
  • Pets shall not be placed on seats intended for clients for any reason whatsoever, even if those seats are empty.
  • When you fly with your pet, you will be assigned a window seat, except on emergency exit and bulkhead rows. However, for flights in Premier Class on the Embraer 190 aircraft, the maximum limit per flight is one pet in the cabin. Additionally, on these flights an aisle seat will be assigned.
  • If necessary, cleaning onboard the aircraft due to the pet in the cabin will be the responsibility of the passenger.
  • Items like blankets and pillows, are exclusively for passenger use.
  • In case of emergency, oxygen cannot be supplied to a pet.
  • If a nearby passenger is allergic to the pet, another seat may be assigned. If there are no other seats available, the flight of the passenger who travels with the pet will be changed, without any additional charge or penalties. No additional compensation will be provided as a result of this change.
  • The pet carrier in the cabin must always be placed under the seat, horizontally and opposite the passenger.
  • Unaccompanied minors cannot fly with a pet in the cabin.
  • One pet may be carried onboard per passenger, emotional-support animals (ESAN) and service animals included—i.e., a client may NOT transport 1 service pet + 1 pet in cabin or 1 ESAN + 1 pet in cabin or 1 ESAN + 1 service pet.
  • The pet service in cabin is only applicable to flights operated by Aeromexico. If you’re connecting with another airline, you must comply with their check-in requirements for your pet.Please take into account that the time you have for your connection must also include your pet check-in.

Pet Crate/Carrier Requirements

For your pet to be allowed to travel with you in the cabin, its carrier or container must possess the following characteristics:

  • Flexible or soft plastic pouch type
  • Interior one-piece base of absorbent material
  • Adequate ventilation
  • Sufficient space for the dog or cat to turn and lie down
  • Only one dog or cat allowed in carrier

Measurements for all Aircraft Types

Width x length x height: 40x30x20 centimeters or 16x12x8 inches

Checked in Pet (AVIH)

This service transports your pet in the cargo hold of the aircraft, alongside your baggage.

Pets will be accepted on board on the following conditions:

  • Only dogs, cats, and birds will be admitted. Any other animals such as rodents, fish, reptiles, etc., must be checked in through Aeromexico Cargo.
  • The animal must be at least 8 weeks old.
  • The maximum weight allowed for documented pets is 45 kg including the cage or carrier. For pets that weigh more than what is established, they will be transported through Aeroméxico Cargo..
  • You must be at check-in 2 hours prior to the departure of the flight with the animal.
  • The transportation of checked pets in the baggage area is not included in your baggage allowance. It will be charged based on the cost in force.
  • When checking in, we’ll be making sure the carrier meets certain requirements. These include the size of the carrier, its build quality, locking mechanism, and if it is structurally damaged in any way. If the carrier doesn’t meet our standards, it will not be allowed to flyin order to safeguard both the pet and our associates. The corresponding charges will be applied if the fare allows for changes.
  • For the safety of your pet and our associates, we recommend you to use a reinforced cage that meets the specific international requirements (you can consult the requirement of the IATA containers at Click Here
  • If when you check-in or before boarding in the load compartment your pet shows aggressive or nervous behaviors, with abrupt movements, if he chews or scratches excessively, for its own safety it will not be allowed to travel.

The pet crate/carrier your pet will travel in also has to meet a few requirements. Here are a few ways of identifying and selecting a strong, IATA-approved pet crate.

  • They are manufactured with plastic materials, synthetic or welded mesh, and are resistant to bites or scratches.
  • They have only one door made of metal, heavy wire mesh or any other reinforced material. The door has a secure lock so that it cannot be opened accidentally.
  • They have adequate ventilation, but with sufficiently narrow openings so that the nose, legs, or tail of your pet cannot stick out from the cage and your pet does not get hurt.
  • They have leak-proof floors which prevents urine or feces from leaking to the exterior.

Restrictions and Conditions to Abide by:

  • The pet must travel on the same flight as its owner.
  • Through your entire flight and transfers, your pet cannot leave its cage.
  • Pets checked in as baggage have some restrictions when traveling onboard our Embraer 190. If this is your case, you will receive further information at our check-in counters.
  • During your pet transportation, only one balanced feed serving will be allowed for your flight-arrival day.
  • Take into account the temperatures and/or forecasts surrounding the origin, transit, and destination airports. If the temperature is higher than 30°C and lower than 7°C, we will not accept your pet as checked-in luggage. We follow these measures to protect the health of your pet. In case they are not admitted in the flight, we will reassign you in the next flight available and it will be subject to change.
  • One pet may be carried onboard per passenger, emotional-support animals (ESAN) and service animals included—i.e., a client may NOT transport 1 service pet + 1 pet in cabin or 1 ESAN + 1 pet in cabin or 1 ESAN + 1 service pet.
  • The checked-in pet service is only applicable to flights operated by Aeromexico. If you take a flight in connection with another airline company, you must find out the check-in requirements for your pet. Take into account that the time you have for your connection must also include your pet check-in as well.

Pet Crate/Carrier Requirements

  • Only one pet allowed in carrier
  • As part of the security measures for your pet during its transportation, you must place a lock and assure it with seals in the upper and lower part of the cage door to prevent it from opening during its handling.
  • Take into account that the size must be proportional to the size and weight of your pet.
  • It’s important that the cage or carrier is approved for air transportation.
  • Beds and/or similar materials that accompany your pet during transportation are not allowed.

Brachycephalic Pets

Brachycephalicdogs and cats experience breathing or temperature-regulation problems; therefore, if you have one of these pets, they are not permitted to travel as checked-in baggage.

These are some pet breeds considered as brachycephalic:

Snub-Nosed Breeds:


  • Burmese
  • Exotic Shorthair
  • Himalayo
  • Persa


  • Affenspincher
  • American Staffordshire Terrier
  • Boston Terrier
  • Brussels Griffon
  • Boxer ( all races)
  • Bull dog ( all races)
  • Bull Mastiff
  • Cane corso
  • Cavalier King Charles
  • Chow-Chow
  • Dogo Argentino
  • Dogo de Burdeos
  • English Toy Spaniel
  • Grifón de Bruselas
  • Japanese Spaniel
  • Lhasa-apso
  • Bichon Maltes
  • Mastiff / Mastin (all races)
  • New founland
  • Presa Canario
  • Pekines
  • Pug (all races)
  • San Bernardo
  • SharPei
  • Shich-tzu
  • Spaniel inglés enano
  • Spaniel tibetano
  • Yorkshire terrier
  • Cavalier Spaniel

And any brachycephalic cat or dog, even if not specifically listed.



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